Item/s will be dispatched from Brisbane, within 1 to 3 days (excluding weekends and public holidays) after full payment has been received by PTC Shop as cleared funds. Exceptions apply for pre-sale/pre-order items, where delivery times will be indicated in item description.

For item/s which include free standard shipping, postage is only FREE for the first delivery attempt to you. Please make sure to double check the shipping addresses to ensure the delivery. If item returns to us due to incorrect shipping information, we will notify you know it is been returned by the post office, and shipping fee must be paid in full by you before PTC shop resending the item/s to you.