Our Shipping Policy
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PTC SHOP is an Australian company based in Brisbane. All domestic orders are shipped from our Brisbane warehouse via Australia Post. We also provide worldwide shipping to customers all over the world.
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We offer free shipping across entire AU on orders above $75 and rest of the world with all orders traceable.
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All orders received before 12:00pm AEST will be shipped out on the same business day.
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Orders placed on weekends or Public Holiday (QLD) will be processed on the next business day.
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We could ship to PO BOXES & Australia Post Parcel Lockers.
- Express Shipping is available with a few of extra dollars will be charged.
Expected Transit Time:
Australia Post Standard Service Transit Time (4-8 business days)
Australia Post Express Service Transit Time (1-3 business days)
* Most parcels are arriving on time, but delays may be experienced due to COVID-19 disruptions and extreme weather conditions. We appreciate your understainding and patience.
Blog posts
What to Pack: The Ultimate Charging Guide For Every Adventure
Discover the best travel chargers for every trip—from overseas travel to local camping. Stay powered on with smart, reliable gear for any adventure.
PTC Opens New Store at Harbour Town – Now Officially Open!
PTC Tech Hub is now open at Harbour Town! Explore the latest tech accessories, fast repairs, and don’t miss our Grand Opening event on 23rd August 2025.
Charging protocol jargon, what does it all mean? Qi2, USB-C PD & Qi Traditional Wireless Charging
We compare Qi2, USB-C PD, and Qi traditional wireless charging to find out which is fastest, most efficient, and best for your device.